Stanford Graduate School of Business Olivia Papa: The Dark Side of Digital Communication

Have you ever received an ambiguous text from a friend or an email from your boss that left you feeling anxious or doubtful? Digital messaging allows us to engage efficiently but it prevents us from accurately communicating our message, undermining our clarity, intention and vulnerability. Olivia Papa, a second year MBA student at Stanford's Graduate School of Business, explains how we can change our use of digital messaging to build stronger relationships.

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Olivia Papa: The Dark Side of Digital Communication
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